FAQ

1. What is your return policy?

We offer a 10-day return policy for all items. If you are not satisfied with your purchase, you can return it within 10 days of receiving your order for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached.

2. How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website and view your order status and tracking information.

3. How can I contact customer service?

You can reach our customer service team through the Contact Us page on our website. We are available via email, phone, and live chat. Our team is ready to assist you with any questions or concerns you may have.

4. What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. 

5. How do I know what size to order?

If you have any specific sizing questions, feel free to contact our customer service team for further assistance.

6. Can I change or cancel my order after it has been placed?

If you need to make any changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot make changes or cancel orders once they have been shipped.

7. How can I stay updated on new releases and promotions?

Sign up for our newsletter to receive exclusive updates on new arrivals, special promotions, and events. You can also follow us on social media for the latest news and style inspiration.